Type of Data & knowledge

Type of data:

The Client can register at any time, e.g. by SMS, as a one-off or regular user of chargeable data transmission services offered by third parties. CARREFOUR shall not be held responsible for the quality of the services offered by such third parties, nor for the proper performance by the said third parties of their obligations. The Client undertakes only to use these data services for lawful and private purposes and not for any commercial purpose. The Client undertakes to respect any intellectual property rights which might apply in respect of the data to which these services relate. In this respect, all names, logos and signs used by CARREFOUR for the Carrefour Mobile Network Services shall be protected trade names which it is not permitted to use. The Client undertakes not to send data in an automated manner to groups of 

CARREFOUR Clients or another mobile operator.

Type of information:

There is a book that called Carrefour Brand Book, that contain all information about Carrefour which help the customers know more about Carrefour and it's product.

Type of knowledge:

As another type of Information systems used in Carrefour, type of knowledge which matching performing information processing tools and specific knowledge of consumers, markets and economies, Experian assists companies throughout the world in making and developing their customer relations.

      Benefits

1. To respond on time to market by offering mobile telephony that works with a CRM information system quick to deploy.
2. Management of a high volume of requests.
3. To use a powerful CRM solution capable of receiving a high volume of requests.
4. To access a single repository regardless of the channel used by the customer and to benefit from an open solution for integrating the expectations of consumers (loyalty card) and to interface with heterogeneous environments.